Privacy Policy

Last updated: 7 September 2025

MiniScentMuse (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.miniscentmuse.com, purchase products, or interact with our services.

1. Information We Collect

We may collect the following types of personal data:

Personal Identification Data: Name, email address, billing/shipping address, phone number.
Transaction Data: Payment information (processed securely via third-party payment providers — we do not store full card details).
Account Data: Login credentials (encrypted) if you create an account.
Technical Data: IP address, browser type, device, and cookies.
Communication Data: Messages sent to help@miniscentmuse.com.

2. How We Use Your Information

We use your data to:

Process and deliver orders.
Communicate order updates and customer support.
Improve our website, products, and services.
Send marketing emails (only with your consent).
Detect and prevent fraud or misuse of our services.

3. Sharing Your Information

We do not sell your personal data. We may share data only with:

Service providers (e.g., payment processors, shipping couriers).
Legal authorities if required by law.
Analytics & marketing tools (e.g., Google Analytics, Meta Ads) — anonymized where possible.

4. Cookies

We use cookies to:

Enhance site functionality.
Analyse website traffic.
Remember cart/session data.

You can manage cookies in your browser settings. For details, see our Cookie Policy.

5. Data Retention

We keep your data only as long as necessary for legal, accounting, or operational purposes:

Orders: 6 years (UK tax requirement).
Marketing consent: until you unsubscribe.

6. Your Rights (UK & EU GDPR)

You have the right to:

Access your data.
Correct inaccuracies.
Request deletion (“right to be forgotten”).
Restrict or object to processing.
Data portability.

7. Security

We use SSL encryption, secure hosting, and two-factor authentication (2FA) for admin access. While we take precautions, no online system is 100% secure.

8. International Transfers

If you order from outside the UK/EU, your data may be transferred internationally. We ensure safeguards through GDPR-compliant providers.

9. Children’s Privacy

Our site is not directed to children under 16. We do not knowingly collect their data.

10. Updates to This Policy

We may update this Privacy Policy. The latest version will always be on this page.

11. Contact Us

For privacy concerns, contact us at:
📧 help@miniscentmuse.com
📍 Office 14512, 182–184 High Street North, East Ham, London, E6 2JA